Privacy Policy
How we handle your personal information when you use our website or contact us.
This privacy policy explains how Paterson Construction & Industrial Services (“we”, “us”, “our”) collects and uses personal information when you visit www.patersonconstructionagri.co.uk or get in touch about our services. We are committed to protecting your privacy in line with UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who we are
For the purposes of data protection law, the data controller is Paterson Construction & Industrial Services. You can contact us about privacy matters at:
- Email: contact@patersonconstructionagri.co.uk
- Phone: 07767 268144
2. Information we collect
We may collect and process the following types of information:
- Information you send us — When you use our contact form, email us, call us, or message us (including via social media), we may receive your name, email address, phone number, details of the services you are interested in, and any other information you choose to provide.
- Technical data — When you browse our website, our hosting systems may automatically log technical information such as your IP address, browser type, general location derived from the IP (e.g. country or region), and the pages you visit. This helps us keep the site secure and understand how it is used.
- reCAPTCHA — Our contact form uses Google reCAPTCHA v3 (a score-based check in the background, not a puzzle). Google may collect data such as your IP address and how you use the site, as described in Google’s Privacy Policy.
3. How we use your information
We use personal information to:
- Respond to your enquiries and provide quotations or information about our services
- Carry out and manage contracts with you where you become a customer
- Operate, maintain and secure our website
- Comply with legal obligations where applicable
We do not sell your personal data.
4. Legal bases for processing
Depending on the situation, we rely on one or more of the following legal bases under UK GDPR:
- Legitimate interests — For example, responding to enquiries, running our business, and keeping our website secure, where this does not unfairly override your rights.
- Contract — Where we need your information to enter into or perform a contract with you.
- Consent — Where we ask for your consent (for example, for certain marketing communications), you may withdraw consent at any time.
- Legal obligation — Where the law requires us to process information.
5. Sharing your information
We may share information with trusted service providers who help us run our business (for example, website hosting, email, or IT support), only where necessary and under appropriate safeguards. We may also disclose information if required by law or to protect our legal rights.
6. International transfers
Your data is primarily processed in the UK. If any processor stores or processes data outside the UK, we ensure appropriate safeguards are in place as required by UK data protection law.
7. How long we keep information
We keep personal information only for as long as needed for the purposes described above, including to meet legal, accounting or reporting requirements. Enquiry records are typically kept for a limited period unless you become a customer or we need to retain them for legal reasons.
8. Your rights
Under UK data protection law you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request erasure in certain circumstances
- Restrict or object to certain processing
- Data portability where applicable
- Lodge a complaint with the Information Commissioner’s Office (ICO) — ico.org.uk
To exercise any of these rights, contact us using the details in section 1.
9. Cookies and similar technologies
Our website may use cookies or similar technologies that are strictly necessary for the site to function or for security. Google reCAPTCHA v3 on the contact page may use cookies or similar storage as part of assessing request risk. We do not use third-party advertising or analytics cookies on this site at present. If that changes, we will update this policy and, where required, obtain your consent.
Pages may load fonts from Google Fonts; Google may receive technical information such as your IP address when fonts are requested. See Google’s privacy information for how they process data.
10. Links to other websites
Our site may link to third-party sites (for example, social media). We are not responsible for their privacy practices; please read their policies before submitting personal information.
11. Changes to this policy
We may update this privacy policy from time to time. The “Last updated” date at the top will change when we do. We encourage you to review this page periodically.